1. General Conditions

1.1 Request Method All cancellation or modification requests must be made in writing via email or directly through your assigned Yatriko travel consultant. 1.2 Refund Timeline Refunds (if applicable) will be processed to the original payment method within 7–14 business days after approval. 1.3 Non-Refundable Components Flight tickets, visa fees, travel insurance, and other non-refundable components will follow their respective supplier or airline policies. 1.4 Supplier Dependency Yatriko acts as a facilitator between customers and third-party service providers. All refunds are subject to supplier approval and timelines. 1.5 Policy Precedence No refund claim will be accepted solely based on this general policy if the final itinerary or booking confirmation specifies otherwise.

2. FIT / Customized Itineraries

Each customized travel plan (FIT) is designed and priced based on live availability and specific supplier conditions. 2.1 Refund & Cancellation Terms The refund and cancellation terms for FIT bookings will be clearly mentioned in your final itinerary and explained to you by our team at the time of booking. 2.2 Variability These terms may vary depending on hotel, activity, and transport partners involved. Some elements may be fully or partially non-refundable based on supplier policies.

3. Group Packages

Cancellation charges for group packages depend on the booking period relative to the departure date.

3.1 More Than 90 Days Before Departure

• 30% of the booking amount is non-refundable.
• In case of visa refusal (Schengen), INR 45,000 per person is non-refundable; the remaining balance will be refunded.
• Flight refunds as per airline policy.

3.2 Between 90 and 30 Days Before Departure

• 30% of the booking amount is non-refundable.
• In case of visa refusal (Schengen), INR 45,000 per person is non-refundable; the remaining balance will be refunded.
• Flight refunds as per airline policy.

3.3 Less Than 30 Days Before Departure

• No refund of the package amount.
• Flight refunds as per airline policy (if applicable).

Important: No refunds are applicable within 30 days prior to departure, except where airline policies allow flight-only refunds.

4. Force Majeure / Exceptional Circumstances

In case of events beyond our control—such as natural disasters, political unrest, pandemics, or government restrictions—Yatriko will make every effort to reschedule your trip or issue a partial refund in accordance with the policies of the service providers involved. Yatriko will not be held liable for additional costs, losses, or delays caused by such circumstances.

5. Important Notes

This policy serves as a standard guideline and may be subject to change depending on the package or service provider. The final cancellation, refund, and payment terms for your booking will be communicated at the time of booking and listed in your final itinerary.

By confirming your booking with Yatriko, you acknowledge that you have read and agreed to the specific cancellation and refund terms applicable to your itinerary.